Community Development

300 N. "D" Street, 3rd Floor
San Bernardino, CA 92418

General Information: (909) 384-5057
Fax: (909) 384-5155
Building inspection requests: (909) 384-7272

Office Hours: 7:00 am - 6:00 pm, Monday - Thursday

Counter Hours: 7:00 am - 5:30 pm, Monday - Thursday

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Our Vision

A strong thriving City where residents, visitors and businesses can live, work and play.

Our Mission

Building a better City by providing exceptional customer service to residents, business owners, builders and developers.

Our Guiding Principles

  • Be open to new and creative ideas
  • Value differences of opinion
  • Strive to improve processes
  • Learn from our mistakes
  • Build consensus by engaging with the community on planning & development issues


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Divisions of Community Development

Building & Safety


Customer Service Survey - English

Customer Service Survey - Spanish

The Community Development Department is comprised of six program areas including: Administration, Planning, Land Development, Building and Safety, and Stormwater Management/NPDES.

Administration: The purpose of this program is to provide overall policy direction and management of the Department and provides administrative support to management staff and programs. Staff is also responsible for budget preparation and maintenance, billing for departmental services, processing all invoices and purchase orders, and personnel processing and policy. 

Planning: The purpose of this program is to provide periodic updates to the City's General Plan; processing applications for conditional use permits, subdivisions, variances, and development permits consistent with the City's General Plan, Development Code, and other planning-related laws as outlined in the California Government Code.  Staff also provides support to the Planning Commission, Development/Environmental Review Committee, and Historical Preservation Commission. Staff oversees environmental analysis for public and private projects, prepares and administers specific plans and area plans, conducts special studies related to land use and development and works with other agencies and the public on special land use related projects.

Land Development: The purpose of this program is to participate on the Development/ Environmental Review Committee to establish improvement requirements for new development and provide plan checking for new development, including site grading, drainage, and related off-site improvements within the public right-of-way.  This Division checks subdivisions, parcel maps, and records of survey for conformance with the Subdivision Map Act.   

Stormwater Management/NPDES: The purpose of the program is to oversee compliance with the City's Municipal Separate Storm Sewer System (MS4) permit, in accordance with the National Pollution Discharge Elimination System (NPDES) requirements. The division provides input on the design of development projects and ensures Water Quality Management Plans (WQMP) contain adequate Best Management Practices (BMP) for stormwater quality; inspects construction sites, municipal property, and commercial and industrial businesses to ensure pollutant control measures are in place; and provide stormwater-related educational material to the public and development community.

Building & Safety: The purpose of this program is to oversee plan check submittal, plan review, issuance of permits, building and on-site inspections to ensure compliance with building codes, state laws and regulations, state energy and conservation requirements, disabled access requirements, implementation of the City's mobile home park inspection and unreinforced masonry building mitigation programs, and other City ordinances. This division provides staff support to the Disabled Access Appeals Board. Staff also provides general information related to planning, building, and engineering requirements through assistance at the front counter.