City Hall

Animal Control

The Animal Control division responds to animal emergencies 365 days a year, 24 hours a day. Animal Control Officers are on duty daily to respond to complaints. A trained staff of seven Animal Control Officers and four part-time License Checkers provides the field services. Services include stray animal apprehension, bite quarantines, animal licensing, animal noise violations, aggressive dogs and pick-up of injured, sick, or stray animals. In addition, the department works with the Humane Society of San Bernardino Valley to establish productive public programs. These programs are targeted towards educating pet owners about their responsibilities to the community, humane treatment of animals, and spay/neuter programs.

City Attorney's Office

The functions of this office are to defend the City in court actions, including tort suits, and to commence court actions as directed by the Mayor and Common Council, or pursuant to law, to prosecute ordinance violations and violations of certain state laws as City Attorney and, as needed, with independent prosecutorial authority; issue legal opinions and provide advice to the Mayor and Common Council, department/division heads, and boards and commission on legal questions, and keep them abreast on new laws and current court decisions; prepare or review resolutions, ordinances, leases and agreements; attend various meetings with the Mayor, Council, etc.

City Clerk

The City Clerk is elected at large to a four-year term. The City Clerk is custodian of all public documents for the City of San Bernardino. In addition to this, the City Clerk's Office is responsible for the City's Business Registration Division, the Record and Information Management Program, (RIM), all City elections. The City Clerk serves as the filing officer for all Campaign Statements and Statements of Economic Interest and is responsible for the preparation and distribution of Common Council agendas and minutes.

City Council

The Common Council is an elected body with legislative powers to enact ordinances, resolutions, policies, and enforcement, and funding actions to enhance the social and economic well being of the City and its citizens. Residents within their respective wards elect the seven members of Council to four-year terms. The seven Council members serve at various times on a number of sub-committees including Personnel Committee, Ways & Means, and Legislative Review.

City Manager's Office

The City Manager is responsible for the day-to-day administration of City government. The City Manager provides overall management and supervision of all City departments. The City Manager's Office acts as the nexus for interaction, coordination, and communication among all City departments.

The City Manager's Office is responsible for managing budget resources, carrying out policy implementation, and providing analysis and recommendations to aid in policy development. Providing a sound fiscal direction for the City is the main goal of this department. This process is accomplished by the overseeing and aiding in the preparation, adoption, and maintenance of each annual budget.

The City Manager's Office, in addition to providing the lead role in policy formulation and budgetary management, focuses on special projects as directed by the Mayor and Common Council. This department performs the agenda development function for the Mayor and Common Council, administers the City Employees' Rideshare Program, and coordinates grant writing efforts.

Civil Service

Civil Service provides employment services for all classified positions in the City and the Water Department. This involves testing/certification of candidates for approximately 430 job classifications. Civil Service administers Civil Service Board regulations and reviews payroll and medical exams.

Code Enforcement

Code Enforcement is responsible for the implementation of the Mayor and Council's comprehensive Blight Reduction Strategy. The programs included in the division are: Code Enforcement, Vehicle Abatement, Weed Abatement, and the Graffiti Removal Contract.

Community Development

Community Development is responsible for administration of the City's regulatory functions relating to proposed and existing development. The Department consists of the following divisions: Planning, Code Enforcement, Community Development, and Inspection Services.

Convention & Visitors Bureau

The San Bernardino Convention & Visitors Bureau (San Bernardino CVB) is a private, non-profit corporation composed of Hospitality organizations, businesses, local governments, and individuals seeking a better community through the visitor industry. San Bernardino CVB members include tourism-related entities in such categories as lodging, dining, art & culture, attractions, shopping, and transportation, among others, as well as companies indirectly involved in the visitor industry.

Employment and Training / One Stop Career Center

The purpose of the San Bernardino Employment and Training Agency is to administer the Workforce Investment Act, as well as other federal, state, and grant funded job training programs, to prepare youth, dislocated and unskilled adults for entry into the labor force. SBETA contracts with local schools, businesses and community-based organizations to provide job training and employment services to the City residents. SBETA serves:

  • Youth age 14 -21
  • Adults age 22 and over
  • Mature job seekers, age 55 and over
  • Dislocated workers who have been laid-off due to major downsizing or permanent closure

Finance

The Finance Department is responsible for the City's financial planning (budgeting); accounting of the City's resources; fair and accurate reporting of the City's financial position; and management and control of all of the City's financial activities. Additionally, the Finance Department provides data and analysis to assist the City Manager, Mayor, and Common Council in formulation of policies.

The Finance Department provides the following support services to City Departments: accounting, accounts payable, payroll, purchasing, budgeting, and cash management. The Finance Department also provides staff support for the elected City Treasurer.

Fire Department

The Fire Department provides protection of life & property from fire and other disaster; provides emergency medical services; conducts safety inspections of businesses; educates the public through school and disaster preparedness programs; responds to hazmat scenes; and provides aircraft rescue and fire fighting.

Human Resources

Services provided by the Human Resources Department include recruitments; administration of employee benefits; wage and position surveys; tuition reimbursement program; negotiations with bargaining units; and, oversees supervision of Risk Management functions (Workers' Compensation and Liability).

Information Technology (IT)

Information Technology (IT) is an internal service department that serves the information technology needs of the City's departments, including the Water Department. IT is responsible for enterprise-wide communication and information technology services.

Inland Empire Media Group

The Inland Empire Media Group (IEMG) provides regulatory oversight of the City's cable companies for franchise compliance, consumer protection, and franchise renewal negotiations. IEMG operates and programs two cable channels, one public and one community/government, for the community with total programming hours in excess of 5,400 annually. IEMG Channels are seen locally in the Time Warner Cable and Charter Communications City of San Bernardino service areas, regionally on Verizon FIOSTV and in Southern California on AT&T U-verse. The IEMG also provides guidance and support to the Community Cable Television Commission.

Library

The mission of the San Bernardino Public Library is to provide free access to the world of ideas, information and creative experience for all citizens of San Bernardino. The Library is a cultural center where the people of San Bernardino come together to learn and participate in public discourse. It aids the community in the creation of informed and educated citizenry and provides opportunities for free lifelong learning and economic improvement.

The San Bernardino Public Library is governed by an autonomous administrative Library Board of Trustees as provided by Article XII of the Charter of the City of San Bernardino. Library services are provided at four sites: Norman F. Feldheym Central Library, Villasenor Library, Inghram Library, and Rowe Library.

Mayor's Office

Elected citywide by the residents of the City to a four-year term, the Mayor is the executive leader of the City of San Bernardino. The Mayor is responsible for both the management and operation of the City, and for goal setting and policy making. The Mayor also serves as the executive leader of the Economic Development Agency.

Members of the Mayor's staff are responsible for all public information and marketing activities regarding the City. Additionally, the Mayor's Office provides project management and general office support.

Parks, Recreation & Community Services

The Parks, Recreation and Community Services Department provides a diversified system of parks and open spaces, recreation centers, programs and community services to meet social and leisure needs and enhance the quality of life for all City residents. The Administration Division manages personnel, finance and community services. The Parks Division maintains parks facilities and conducts landscape plan checks and inspections services. The Recreation Division provides community and social services as well as recreation programs for all ages. Parks and Rec. also administers a City owned cemetery and the San Bernardino Stadium.

Police Department

The Police Department provides general police services to the City. It is the Police Department's responsibility to protect life, property and human rights, reduce fear of crime, and increase neighborhood vitality in partnership with the community.

Public Works

The Public Works Department maintains all streets, sidewalks, curbs, gutters, and sewer mains in the City. Public Works provides administrative support to other funds including Integrated Waste Management, Fleet, and Sewer Line Maintenance. Public Works also oversees sanitation collection.

Treasurer's Office

The City Treasurer is a part-time position elected at large to a four-year term. The City Treasurer is responsible for overseeing City investments and related policies as established by the Common Council. The City Treasurer gives direction to the Treasurer's Office staff on when and what types of investments to make on behalf of the City and Water Departments. Prior to an investment being made, the City Treasurer reviews each investment for safety, liquidity, and yield.

Water Department

The City of San Bernardino Municipal Water Department's mission is to meet our customer's needs by providing high-quality service in water supply, water reclamation and geothermal heating in the most professional and cost-effective manner possible.

We produce all of our own water using 60 wells located in our 45-square miles of water service area and deliver it to more than 40,000 service connections through 551 miles of water mains. The water we deliver meets or exceeds all government health and safety standards. We reclaim over 30 million gallons of water each day using innovative and cost-effective methods to make the reclaimed water safe for the environment and for re-use.