Effective April 1, 2016, the City of San Bernardino entered into an exclusive franchise agreement with Burrtec Waste Industries (Burrtec) to provide trash, recycling and some rights-of-way services to City residents and businesses. Rights-of-way (i.e. sidewalks) responsibilities include street sweeping and bulky item pickup services (must be pre-scheduled). Burrtec has begun to bill refuse services to customers directly and payments may be submitted via mail, at their office location or via Burrtec.com.
Please refer to the below brochure and newsletter for service summary and customer service information.
Burrtec brochure March 2016 (Residential service)
Burrtec sample newsletter March 2016 (Residential service)
Burrtec sample newsletter March 2016 (Commercial service)
Burrtec Contact Information
Burrtec Waste Industries
5455 Industrial Parkway, San Bernardino, CA 92407
Facebook | Twitter | Burrtec.com
Hours of Operation
Monday - Friday, 8:00 a.m. to 5:00 p.m.
PLEASE NOTE: Illegal dumping issues/concerns remain the responsibility of the City of San Bernardino Integrated Waste division. It is of utmost importance that the community report illegal dump sites/locations. You have three ways to report the concern:
Municipal Codes 8.21 and 8.24 set forth San Bernardino City law for the appropriate containment, collection, and disposal of garbage, rubbish, recyclable discards, green waste, combustible material, and byproducts.
California State Mandated Solid Waste Diversion
Reduce, Reuse & Recycle
San Bernardino City residents and businesses may learn more about waste reduction and pollution prevention programs and services on the Environmental Projects Web pages.
San Bernardino County Residents & Businesses
If you are a resident or business within the unincorporated areas of the County, please contact the San Bernardino County Waste System Division for collection services and disposal facility information.
300 North D Street - 5th Floor
San Bernardino, CA 92418-0001
Customer Service - Phone: 909.384.5095