San Bernardino City Hall
300 North "D" Street, San Bernardino, CA 92418 909.384.5211
Monday-Thursday 7:30 a.m. - 5:30 p.m.
Friday Closed, Mayor's Office & Water Department Open until 4:30 p.m., 2nd Floor Access


(Please visit our A-Z Index and Community Links pages for more links)

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0-9 Phone Fax Email
Department

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24-hour Job Line (Recording) 909.384.5376 Human Resources
A Phone Fax Email
Department

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Abandoned or Inoperative Vehicle 909.384.5205 Code Enforcement
Abandoned or Dangerous Building 909.384.5205 Code Enforcement
Accounts Payable 909.384.5044 Finance Department
Adult Sports 909.384.5132 Parks & Recreation
Agenda Items (City Council) 909.384.5122 City Manager's Office
Agreements, (City Council) 909.384.5102 City Clerk's Office
Alarm - Building 909.383.5311 Police Department
Alarm - Car 909.383.5311 Police Department
American Red Cross American Red Cross
Animal Control 909.384.1304 Email Animal Control
Animal Pet Finder 909.384.1304 Email Animal Control
Approved Council Actions 909.384.5102 City Clerk's Office
Arson - Emergency 911 Police Department
Arson - Information 909.384.5388 Police Department
Auto Dismantling 909.384.5205 Code Enforcement
B Phone Fax Email
Department

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Belligerent Person 909.383.5311 Police Department
Bids Finance Department
909.384.5086 909.384.5043 Finance Department
Public Works
909.384.5111 909.384.5155 Public Works
909.384.5392 Email Water Department
Birth Certificate 909.387.8314 County Auditor / Controller
Broken Street light - Concrete Pole 909.384.5045 Public Services
Broken Street light - Wood or Metal Pole 800.611.1911 So. Cal. Edison
Building Inspection Request 909.384.5071 Development Services
Building Maintenance 909.384.5041 Facilities Management
Building Permits 909.384.5071 Development Services
Business / Information 909.384.5742 City Clerk's Office
Bulky Item Pickup 909.384.5335 Public Services
Business License 909.384.5302 City Clerk's Office
Business Registration 909.384.5302 909.384.5158 City Clerk's Office
C Phone Fax Email
Department

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Cable TV Channel 3 - Admin 909.384.5147 909.384.5587 Economic Development Agency
Cable TV Channel 3 - Production 909.384.5168 Economic Development Agency
Cemetery Office (Pioneer Cemetery) 909.885.6385 Parks & Recreation
Center for Individual Development (CID) 909.384.5426 Parks & Recreation
City Attorney's Office 909.384.5355 909.384.5238 City Attorney's Office
City Clerk's Office 909.384.5002 909.384.5158 City Clerk's Office
City Council Office - Admin 909.384.5188 909.384.5105 Council Office
City Hall 909.384.5211 City Hall
City Hall Lobby 909.384.5350 Facilities Management
City Hall Telephone for the Deaf (TDD) 909.384.5540 City Clerk's Office
City Hall Tours 909.384.5133 Mayor's Office
City Jail 909.384.5772 Police Department
City Manager's Office 909.384.5122 909.384.5138 City Manager's Office
Civil Service 909.384.5062 909.384.5918 Civil Service
Clogged Storm Drain 909.384.5045 Public Services
Code Enforcement 909.384.5205 909.384.5247 Code Enforcement
Communications Center (Dispatch) 909.383.5311 Police Department
Communications Manager (Dispatch) 909.384.5761 Police Department
Community Links Community Links
Complaints (Code) 909.384.5205 909.384.5247 Code Enforcement
Convention and Visitors Bureau 800.867.8366 Email Convention and Visitors Bureau
Council Meetings 909.384.5188 Council Office
County of San Bernardino 909.387.2020 County of San Bernardino
Crime Analysis Unit 909.384.5672 Police Department
Custodial Maintenance 909.384.5244 Facilities Management
D Phone Fax Email
Department

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Damaged Bus Shelter or Concrete Bench 800.966.6428 Omnitrans
Damaged Sidewalk 909.384.5045 Public Services
Damaged Sink Hole / Pot Hole 909.384.5045 Public Services
Dangerous/Abandoned/Nuisance Animal 909.384.1304 Animal Control
Dead Animal 909.384.1304 Email Animal Control
Death Certificate 909.387.8314 County Auditor / Controller
Delmann Heights Community Center 909.384.5417 Parks & Recreation
Detective Bureau (Investigations) 909.384.5615 Police Department
Development Services 909.384.5057 909.384.5080 Development Services
Dog License 909.384.1304 Email Animal Control
Downed Power Line 911 Police Department
Driving Directions 909.384.5211 City Hall
Dumping, Illegal 909.384.5045 909.384.5190 Public Services
E Phone Fax Email
Department

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e-Notify 909.384.5947 909.384.7236 Information Technology
Economic Development Agency 909.663.1044 909.888.9413 Email Economic Development Agency
Emergency - Fire 911 Fire Department
Emergency - Police 911 Police Department
Employment 909.384.5337 Human Resources
Employment and Training Agency 909.888.7881 909.889.7833 Email SBETA
Environmental & Regulatory Compliance 909.384.5317 Water Department
Environmental Control 909.384.5383 Water Department
Environmental Projects 909.384.5449 909.384.5190 Public Services
F Phone Fax Email
Department

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Facilities Management 909.384.5244 909.384.5012 Facilities Management
Fallen Tree in Street 909.384.5045 Public Services
Fence Questions 909.384.5205 Code Enforcement
Feldheym Central Library 909.381.8201 909.381.8229 Library
Fictitious Business Name 909.386.8970 County Auditor / Controller
Fifth Street Senior Center 909.384.5430 Parks & Recreation
Filming Permit 909.384.5122 909.384.5138 City Manager's Office
Finance Department 909.384.5242 909.384.5043 Finance Department
Fire Administration 909.384.5286 Fire Department
Fire Department 909.384.5286 Fire Department
Fire Dispatch (non emergency) 909.884.7248 Fire Department
Fire Emergency 911 Fire Department
Fire Prevention 909.384.5388 Fire Department
Fire Station 221 - 200 E. 3rd Street 909.384.5207 Fire Department
Fire Station 222 - 1201 W. 9th Street 909.384.5200 Fire Department
Fire Station 223 - 2121 N. Medical Ctr. 909.384.5400 Fire Department
Fire Station 224 - 2641 N. E Street 909.384.5402 Fire Department
Fire Station 225 - 1640 Kendall Drive 909.384.5403 Fire Department
Fire Station 226 - 1920 Del Rosa Ave 909.384.5406 Fire Department
Fire Station 227 - 282 W. 40th Street 909.384.5407 Fire Department
Fire Station 228 - 3398 E. Highland Ave 909.384.5408 Fire Department
Fire Station 229 - 202 Meridian Avenue 909.384.5409 Fire Department
Fire Station 230 - 502 S. Arrowhead Ave 909.384.5410 Fire Department
Fire Station 231 - 450 Vanderbilt Way 909.384.5299 Fire Department
Fire Station 232 - 6065 N. Palm Ave 909.880.2137 Fire Department
Fire Station 233 - 162 Leland Norton 909.382.7287 Fire Department
Fleet Division 909.384.5220 909.384.5013 Public Services
Flooded Street 909.384.5045 Public Services
Forensics (Identifications) 909.384.5701 Police Department
G Phone Fax Email
Department

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Galaxy Grand Ballroom 909.382.2245 Parks & Recreation
Gangs 909.383.5311 Police Department
Garage / Yard Sale Information 909.384.5302 Code Enforcement
Gas Leak 911 Police Department
GIS / Maps 909.384.5947 909.384.7236 Information Technology
Graffiti Removal / Hotline 909.384.5250 Streets Division

To Report Graffiti call the City’s Graffiti Hotline:

384-5250
To Report Graffiti in Progress:

384-5211
City of Colton

370-5174
City of Highland

864-6861x400
City of Loma Linda

799-4410
City of Redlands

335-4715
City of Rialto

820-3679
County of San Bernardino

387-2240
County of San Bernardino Flood Control (Flood control channels)

387-7995
State of California

383-4463
SBPD Enforcement Team:

384-5658
Report Graffiti in County Jurisdictions:

1-800-44-ABATE (22283)
Water Department: (All Fire Hydrants, water pumps & buildings)

384-5141
Caltrans: (Graffiti inside freeway corridors, off & on ramps)

383-1910
Omnitrans:
(All Omnitrans bus benches, both metal & concrete)

800-966-6428
San Bernardino Unified School District (inside school property)

388-6100
San Bernardino Unified School District Police:

388-6130
BNSF Railway Police

1-800-832-5452
H Phone Fax Email
Department

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Household Hazardous Waste 909.384.5335 Public Services
Human Resources 909.384.5337 909.384.5397 Human Resources
I Phone Fax Email
Department

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Illegal Dumping 909.384.5045 909.384.5190 Public Services
Illegal / Non-permitted Construction 909.384.5071 Development Services
Information (City) 909.384.5211 City Hall
Information (Library) 909.381.8220 Library
Information Technology 909.384.5947 909.384.7236 Information Technology
Inghram Branch Library 909.887.4494 Library
Insurance (City only) 909.384.5308 Human Resources
Integrated Waste Management 909.384.5335 909.384.5190 Public Services
Interactive Mapping 909.384.5947 909.384.7236 Information Technology
J Phone Fax Email
Department

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Jail 909.384.5772 Police Department
Job Line 909.384.5376 Human Resources
K Phone Fax Email
Department

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KCSB - Cable TV - Channel 3 909.384.5147 909.384.5587 Economic Development Agency
L Phone Fax Email
Department

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Landfill 800.722.8004 Public Works
Library Library
909.384.8201 909.381.8229 Library
909.887.4494 Library
909.883.3411 Library
909.383.5156 Library
Lobby of San Bernardino 909.384.5350 City Hall
Lytle Creek Community Center 909.384.5424 Parks & Recreation
M Phone Fax Email
Department

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Maps / GIS 909.384.5947 909.384.7236 Information Technology
Marriage Certificate / License 909.387.8314 County Auditor / Controller
Mayor's Office 909.384.5133 909.384.5067 Mayor's Office
Mentoring Program 909.885-1847 Parks & Recreation
Minutes of Council Meeting 909.384.5122 City Clerk's Office
Mexican Consulate 909.889.9836 909.889.8285 Mexican Consulate
Missing/Damaged Sewer or Drain Cover 909.384.5045 Public Services
Mobile Homes 909.384.5081 Code Enforcement
N Phone Fax Email
Department

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Neighborhood Housing Services 909.864.6891 Code Enforcement
New Hope Family Life Center 909.384.5428 Parks & Recreation
Nicholson Community Center 909.884.3423 Parks & Recreation
Noise Complaint 909.383.5311 Police Department
Non-Functioning Traffic Light 909.384.5045 Public Services
Nuisance Bar 909.383.5311 Police Department
Nuisance Pay Phone 909.383.5311 Police Department
O Phone Fax Email
Department

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Oil & Filters Collection 909.384.5335 909.384.5190 Public Services
One Stop Career Center 909.888.7881 909.889-7833 Email SBETA
Online Business Licenses 909.384.5302 City Clerk's Office
Online Permits 909.384.5071 Email Development Services
Open Fire Hydrant 909.384.5095 Public Services
Operation Phoenix Community Center 909.886.3118 909.886.3122 Parks & Recreation
Overflowing Dumpster 909.384.5335 Public Services
Overgrown Weeds - Occupied Lot 909.384.5205 Code Enforcement
Overgrown Weeds - Vacant Lot 909.384.5100 Development Services
Overhead Street Banner Permit Information 909.384.5122 909.384.5138 City Manager's Office
P Phone Fax Email
Department

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Parking Citations (City only) 909.384.5366 Facilities Management
Parks, Recreation and Community Services
909.384.5233 909.384.5160 Parks & Recreation
Cemetery Office (Pioneer Cemetery)
909.885.6385 Parks & Recreation
Center for Individual Development (CID)
909.384.5426 Parks & Recreation
Delmann Heights Community Center
909.384.5417 Parks & Recreation
Fifth Street Senior Center
909.384.5430 Parks & Recreation
Galaxy Grand Ballroom
909.382.2245 Parks & Recreation
Lytle Creek Community Center
909.384.5424 Parks & Recreation
Mentoring Program
909.885.1847 Parks & Recreation
New Hope Family Life Center
909.384.5428 Parks & Recreation
Nicholson Community Center
909.884.3423 Parks & Recreation
Operation Phoenix Community Center
909.884.1557 Parks & Recreation
Perris Hill Senior Center
909.384.5436 Parks & Recreation
Retired Senior Volunteer Program
909.384.5414 Parks & Recreation
Ruben Campos Community Center
909.384.5421 Parks & Recreation
Rudy C. Hernandez Community Center
909.384.5420 Parks & Recreation
Senior Companion Program
909.384.5413 Parks & Recreation
Senior Nutrition Program
909.384.5434 Parks & Recreation
Westside Community Services Center
909.384.5428 Parks & Recreation
Passport Information 909.384.5128 City Clerk's Office
Payroll 909.384.5342 Finance Department
Permits - Building Services 909.384.5071 Development Services
Permits - Business License 909.384.5081 City Clerk's Office
Permits - Filming permit 909.384.5122 909.384.5138 City Manager's Office
Permits - Mobile Homes 909.384.5081 Development Services
Permits - Plaza 909.384.5244 Facilities Management
Permits - Public Works 909.384.5112 Development Services
Perris Hill Senior Center 909.384.5436 Parks & Recreation
Pet Finder 909.384.1304 Email Animal Control
Pioneer Memorial Cemetery 909.885.6385 Parks & Recreation
Planning and Building Services 909.384.5057 909.384.5080 Development Services
Plaza Permits 909.384.5244 Facilities Management
Police Central District Office 909.384.5692 Police Department
Police Department - Information 909.384.5742 Police Department
Police Eastern District Office 909.384.5781 Police Department
Police Emergency 911 Police Department
Police Northern District Office 909.384.5769 Police Department
Police Personnel and Training 909.384.5695 Police Department
Police Southern District Office 909.890.3591 Police Department
Police Western District Office 909.384.5751 Police Department
Political Signs 909.384.5071 Development Services
Pothole 909.384.5045 Public Services
Public Safety Complaints 909.384.5742 Police Department
Public Services 909.384.5140 909.384.5190 Public Services
Public Works / Traffic problem 909.384.5111 909.384.5155 Development Services
Purchasing 909.384.5085 Finance Department
Q Phone Fax Email
Department

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R Phone Fax Email
Department

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Rats 909.388.4600 County Vector Control
Records Bureau 909.384.5727 Police Department
Recruitment Officer (Sworn Positions) 909.384.4847 Police Department
Recycling 909.384.5335 Public Services
Refuse Pickup 909.384.5335 Public Services
Resolutions (City Council) 909.384.5102 City Clerk's Office
Retired Senior Volunteer Program 909.384.5414 Parks & Recreation
Risk Management 909.384.5308 Human Resources
Rowe Branch Library 909.883.3411 Library
Ruben Campos Community Center 909.384.5421 Parks & Recreation
Rudy C. Hernandez Community Center 909.384.5420 Parks & Recreation
S Phone Fax Email
Department

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Safety 909.384.5308 Human Resources
Salary / Benefits 909.384.5337 Human Resources
San Bernardino County 909.387.2020 San Bernardino County
SBETA 909.888-7881 909.889.7833 Email SBETA
Senior Companion Program 909.384.5413 Parks & Recreation
Senior Nutrition Program 909.384.5434 Parks & Recreation
Sewer 909.384.5045 Public Services
Sewer Overflow 909.384.5045 Public Services
Sharp Disposal 909.384.5335 Public Services
Shopping Cart Retrieval Corp. 800.252-4613 Code Enforcement
Sinkhole 909.384.5045 Public Services
Soccer Complex 909.864-9482 Parks & Recreation
Stop Sign Damaged / Missing 909.384.5045 Public Services
Storm Drain 909.384.5045 Public Services
Street Division 909.384.5045 909.384.5059 Public Services
Street Lighting 909.384.5045 Public Services
Street Sweeping 909.384.5045 Public Services
T Phone Fax Email
Department

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Testing / Employment 909.384.5062 Civil Service
Tire Disposal 909.384.5335 Public Services
Traffic Bureau 909.384.5735 Police Department
Traffic Problem 909.384.5111 Development Services
Traffic Sign Damaged / Missing 909.384.5045 Public Services
Traffic Signals 909.384.5045 Public Services
Traffic Signs 909.384.5045 Public Services
Trash 909.384.5335 Public Services
Trash or Debris on Private Property 909.384.5205 Code Enforcement
Trash / Overgrown Weeds in Street 909.384.5045 Public Services
Treasurer's Office 909.384.5022 Treasurer's Office
Tree Limb in Electrical Wire 800.611.1911 So. Cal. Edison
Tree Trimming 909.384.5045 Public Services
U Phone Fax Email
Department

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Uncollected Trash 909.384.5335 Public Services
Unsanitary Animal Condition 909.384.1304 Email Animal Control
Utilities Public Utilities
Used Oil 888.645.3767 Public Services
V Phone Fax Email
Department

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Vehicle Abatement 909.384.5205 Code Enforcement
Vendor Information and Registration 909.384.5085 Finance Department
Villasenor Branch Library 909.383.5156 Library
W Phone Fax Email
Department

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Ward 1 909.384.5268 909.384.5105 Council Office
Ward 2 909.384.5222 909.384.5105 Council Office
Ward 3 909.384.5333 909.384.5105 Council Office
Ward 4 909.384.5178 909.384.5105 Council Office
Ward 5 909.384.5278 909.384.5105 Council Office
Ward 6 909.384.5378 909.384.5105 Council Office
Ward 7 909.384.5068 909.384.5105 Council Office
Water Administrative Services 909.384.5141 909.384.7211 Water Department
Water Bill 909.384.5095 Water Department
Water Customer Service 909.384.5095 Water Department
Water Department (24 hr. line) 909.384.5141 Water Department
Water Finance 909.384.5184 Water Department
Water Human Resources 909.384.5305 909.384.5873 Water Department
Water Purchasing / Fleet Services 909.384.5392 909.384.5260 Water Department
Water Quality 909.384.5232 Water Department
Water Reclamation 909.384.5502 909.384.5258 Water Department
Water Service or Leaks 909.384.5139 Water Department
Water Utility 909.384.7248 909.384.5532 Water Department
Weed Abatement 909.384.5205 Code Enforcement
Westside Community Services Center 909.384.5428 Parks & Recreation
Workers Compensation 909.384.5173 Human Resources
X Phone Fax Email
Department

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Xeriscaping 909.384.5095 Water Department
Y Phone Fax Email
Department

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Youth Classes 909.384.5006 Parks & Recreation
Youth Sports 909.384.5052 Parks & Recreation
Z Phone Fax Email
Department

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Zoning Information 909.384.5057 Development Services

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