The Administrative Services Division is dedicated to providing quality administrative support for the City of San Bernardino Water Department and is composed of the following sections: Billing and Collections, Community Relations, Customer Service, Water Conservation and Public Affairs, Field and Meter Services, and Human Resources.
Our primary focus is on delivering customer service which is friendly, helpful, and professional to all of our customers; and to continually improve the quality and effectiveness of the services we provide.
At the heart of our Administrative Services Division is a competent and knowledgeable staff of dedicated professionals. This dedication is consistent at every level of the organization. Each member takes pride in the accomplishments of their division.