- Animal Control
The Animal Control division responds to animal emergencies 365 days a year, 24 hours a day. Animal Control Officers are on duty daily to respond to complaints. A trained staff of seven Animal Control Officers and four part-time License Checkers provides the field services. Services include stray animal apprehension, bite quarantines, animal licensing, animal noise violations, aggressive dogs and pick-up of injured, sick, or stray animals. In addition, the department works with the Humane Society of San Bernardino Valley to establish productive public programs. These programs are targeted towards educating pet owners about their responsibilities to the community, humane treatment of animals, and spay/neuter programs.
- City Attorney's Office
The functions of this office are to defend the City in court actions, including tort suits, and to commence court actions as directed by the Mayor and Common Council, or pursuant to law, to prosecute ordinance violations and violations of certain state laws as City Attorney and, as needed, with independent prosecutorial authority; issue legal opinions and provide advice to the Mayor and Common Council, department/division heads, and boards and commission on legal questions, and keep them abreast on new laws and current court decisions; prepare or review resolutions, ordinances, leases and agreements; attend various meetings with the Mayor, Council, etc.
- City Clerk
The City Clerk is elected at large to a four-year term. The City Clerk is custodian of all public documents for the City of San Bernardino. In addition to this, the City Clerk's Office is responsible for the City's Business Registration Division, the Record and Information Management Program, (RIM), all City elections. The City Clerk serves as the filing officer for all Campaign Statements and Statements of Economic Interest and is responsible for the preparation and distribution of Common Council agendas and minutes.
- City Manager's Office
- Community & Economic Development
Community & Economic Development is responsible for administration of the City's regulatory functions relating to proposed and existing development. The Department consists of the following divisions: Planning, Code Enforcement, Community Development, and Inspection Services.
- City Council
The City Council is an elected body with legislative powers to enact ordinances, resolutions, policies, and enforcement, and funding actions to enhance the social and economic well being of the City and its citizens. Residents within their respective wards elect the seven members of Council to four-year terms.
- Fire Protection Services
- Human Resources
Services provided by the Human Resources Department include recruitments; administration of employee benefits; wage and position surveys; tuition reimbursement program; negotiations with bargaining units; and, oversees supervision of Risk Management functions (Workers' Compensation and Liability).
- Information Technology
Information Technology (IT) is an internal service department that serves the information technology needs of the City's departments, including the Water Department. IT is responsible for enterprise-wide communication and information technology services.
- Inland Empire Media Group
The Inland Empire Media Group (IEMG) provides regulatory oversight of the City's cable companies for franchise compliance, consumer protection, and franchise renewal negotiations. IEMG operates and programs two cable channels, one public and one community/government, for the community with total programming hours in excess of 5,400 annually. IEMG Channels are seen locally in the Time Warner Cable and Charter Communications City of San Bernardino service areas, regionally on Verizon FIOSTV and in Southern California on AT&T U-verse. The IEMG also provides guidance and support to the Community Cable Television Commission.
The mission of the San Bernardino Public Library is to provide free access to the world of ideas, information and creative experience for all citizens of San Bernardino. The Library is a cultural center where the people of San Bernardino come together to learn and participate in public discourse. It aids the community in the creation of informed and educated citizenry and provides opportunities for free lifelong learning and economic improvement. The San Bernardino Public Library is governed by an autonomous administrative Library Board of Trustees as provided by Section 602 of the Charter of the City of San Bernardino. Library services are provided at four sites: Norman F. Feldheym Central Library, Villasenor Library, Inghram Library, and Rowe Library.
- Mayor's Office
Elected citywide by the residents of the City to a four-year term, the Mayor is the executive leader of the City of San Bernardino. The Mayor is responsible for both the management and operation of the City, and for goal setting and policy making. The Mayor also serves as the executive leader of the Economic Development Agency. Members of the Mayor's staff are responsible for all public information and marketing activities regarding the City. Additionally, the Mayor's Office provides project management and general office support.
- Parks, Recreation & Community Services
The Parks, Recreation and Community Services Department provides a diversified system of parks and open spaces, recreation centers, programs and community services to meet social and leisure needs and enhance the quality of life for all City residents. The Administration Division manages personnel, finance and community services. The Parks Division maintains parks facilities and conducts landscape plan checks and inspections services. The Recreation Division provides community and social services as well as recreation programs for all ages. Parks and Rec. also administers a City owned cemetery and the San Bernardino Stadium.
- Police Department
The Police Department provides general police services to the City. It is the Police Department's responsibility to protect life, property and human rights, reduce fear of crime, and increase neighborhood vitality in partnership with the community.
- Public Works
The Public Works Department maintains all streets, sidewalks, curbs, gutters, and sewer mains in the City. Public Works provides administrative support to other funds including Integrated Waste Management, Fleet, and Sewer Line Maintenance. Public Works also oversees sanitation collection.
- Treasurer's Office
The City Treasurer is a part-time position elected at large to a four-year term. The City Treasurer is responsible for overseeing City investments and related policies as established by the Common Council. The City Treasurer gives direction to the Treasurer's Office staff on when and what types of investments to make on behalf of the City and Water Departments. Prior to an investment being made, the City Treasurer reviews each investment for safety, liquidity, and yield.
- Water Department
The City of San Bernardino Municipal Water Department's mission is to meet our customer's needs by providing high-quality service in water supply, water reclamation and geothermal heating in the most professional and cost-effective manner possible. We produce all of our own water using 60 wells located in our 45-square miles of water service area and deliver it to more than 40,000 service connections through 551 miles of water mains. The water we deliver meets or exceeds all government health and safety standards. We reclaim over 30 million gallons of water each day using innovative and cost-effective methods to make the reclaimed water safe for the environment and for re-use.